Ear Wax Removal FAQs
Answers to common questions about earwax, blocked ears, microsuction, irrigation and professional mobile home visits from The Earwax Guy.
Earwax & blocked ears
Clear, practical information about earwax, common symptoms and safe ear care.
What is earwax and why do we have it?
Earwax is a normal protective substance. It helps trap dust and debris, protects the skin of the ear canal and usually moves out of the ear naturally.
What are common signs of an earwax build-up?
A build-up may cause a blocked or full feeling, reduced hearing, earache, ringing or buzzing, itching, or sometimes dizziness. These symptoms can have other causes, so an ear examination is important.
Why do my ears keep becoming blocked?
Some people naturally produce more wax or have narrower or hairier ear canals. Age, dry wax, skin conditions, hearing aids and earplugs can also make build-up more likely.
Should I use cotton buds to remove earwax?
No. Cotton buds and other objects can push wax further into the canal and may injure the ear canal or eardrum.
Do ear candles or home ear vacuums work?
The NHS advises that there is no evidence that ear candles or home ear vacuums remove earwax. They may also cause injury, so they are not recommended.
Can earwax affect hearing aids?
Yes. Wax can block sound, interfere with the fitting of a hearing aid and affect its performance. Regular ear and hearing-aid care may help.
Treatments & appointments
What to expect from a professional mobile ear care appointment.
What happens first at an appointment?
The appointment begins with a consultation and an ear examination using an otoscope. Treatment is only offered when it is appropriate for the findings.
What is microsuction?
Microsuction uses a fine suction device while the ear canal is viewed directly. It does not use water and may be selected when clinically appropriate.
What is ear irrigation?
Ear irrigation uses a controlled flow of warm water to help remove suitable softened wax. It is only used after the ear has been assessed and when it is appropriate.
Which earwax-removal method will be used?
The method depends on the appearance of the ear, the type and position of the wax, your medical history and the clinical assessment. Removal cannot be guaranteed in every case.
Does earwax removal hurt?
Treatment is generally intended to be comfortable. You should tell the practitioner immediately if you experience pain, marked discomfort or dizziness so the procedure can be paused and reassessed.
How long does an appointment take?
Appointment length varies depending on the examination, the amount and type of wax, the number of ears requiring treatment and how easily the wax can be removed.
Can you treat one or both ears?
Yes. One or both ears can be examined and treated where required and clinically appropriate. Your local page or price finder shows the applicable home-visit price.
What happens if no removable wax is found?
The findings will be explained and appropriate next steps recommended. Unnecessary wax-removal treatment will not be carried out.
Before & after your visit
Helpful preparation and aftercare information.
Do I need to use ear drops before the appointment?
Please follow the current preparation advice supplied when you book. Tell us before using drops if you have or suspect a perforated eardrum, have grommets, have had ear surgery or have symptoms of an infection. A pharmacist or GP can advise if you are unsure.
Can I wear my hearing aids after treatment?
This depends on the findings and how your ear feels after treatment. Follow the individual aftercare advice provided and keep hearing aids and earmoulds clean.
Can earwax return after it has been removed?
Yes. Earwax is naturally produced, so another build-up can occur. How quickly this happens varies between people.
Will my hearing return immediately?
Hearing may improve when wax was the cause of the blockage, but improvement cannot be guaranteed. Hearing loss that remains after the ear is clear should be assessed by an appropriate healthcare professional.
Home visits & suitability
Answers about mobile appointments, children, availability and service areas.
Do you visit elderly or housebound patients?
Yes. A home visit can be especially convenient for older people, housebound patients and anyone who finds travelling to a clinic difficult.
Do you see children?
Yes, provided the child can remain still and cooperate safely during the examination and any treatment. Suitability can be discussed before booking.
Are same-day, evening or weekend appointments available?
They may be available depending on your location and the appointment diary. Contact us to check the earliest suitable time; availability is not guaranteed.
Can two people be treated at the same address?
Yes. Reduced group home-visit rates may be available when two or more people require appointments at the same address. Contact us for a price for your area.
Which areas do you cover?
Milton Keynes remains at the heart of the service area, with mobile appointments available across many surrounding towns and selected London areas. Use the area search to find the most relevant local page.

Still Have a Question?
Call or book online and we will help you choose the right next step.
