Choose the easiest way to contact us
What to include in your message
- Your town or postcode so the correct home-visit price can be confirmed.
- Whether the appointment is for one person or several people at the same address.
- A brief description of the problem, including whether symptoms are in one or both ears.
- Your preferred days or times, including evening or weekend requirements.
- Any relevant history such as ear surgery, a known perforation, grommets, pain or discharge.
Flexible mobile appointments
Same-day or next-day appointments may be available, along with evening and weekend appointments. Availability depends on the diary, travel route and your location, so it cannot be guaranteed until confirmed.
For sudden hearing loss, rapidly worsening hearing, severe pain or ear discharge, seek appropriate medical advice rather than waiting for a routine wax-removal appointment.

